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NAHQ CPHQ examination is an important certification for healthcare quality professionals. It is designed to test the knowledge and skills required to assess, plan, implement, and evaluate healthcare quality and patient safety practices. CPHQ exam is comprehensive and covers a range of topics related to healthcare quality and patient safety. Candidates who pass the exam are recognized as experts in the field of healthcare quality and patient safety, which can help them advance their careers and make a positive impact on the healthcare industry.

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The Certified Professional in Healthcare Quality Examination (CPHQ) is a globally recognized certification exam that is designed for healthcare professionals who are interested in enhancing their knowledge and skills in healthcare quality. CPHQ Exam is administered by the National Association for Healthcare Quality (NAHQ), which is an organization that is dedicated to improving healthcare quality through education, research, and professional development.

NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q221-Q226):

NEW QUESTION # 221
There is an art to constructing patient satisfaction surveys that produce valid, reliable, and relevant information. Likewise, survey validation itself is a time-consuming and complex undertaking.
A quality improvement team can:

A. Purchase an existing survey
B. Design the survey itself
C. Design with the help of outside experts to design the survey
D. Any one of these can be the case

Answer: D

NEW QUESTION # 222
Which of the following Is the best approach to prepare care team members tor Interacting with accreditation surveyors?

A. Brief them on survey activities and what questions to expect.
B. Provide techniques to defer surveyor questions to leaders.
C. Review patient records proactively.
D. Summarize and discuss past survey findings.

Answer: A

Explanation:
Preparing care team members for interacting with accreditation surveyors is a crucial part of the accreditation process. The best approach is to brief them on survey activities and what questions to expect (Option C). This involves providing them with an understanding of the survey objectives, the day's schedule, and the types of questions that surveyors may ask1. This approach helps to ensure that team members are well-prepared and confident when interacting with surveyors. Reviewing patient records proactively (Option A) and summarizing and discussing past survey findings (Option B) can also be helpful, but these activities are more focused on identifying and addressing potential issues before the survey, rather than preparing team members for the survey itself. Providing techniques to defer surveyor questions to leaders (Option D) could potentially create a perception of lack of transparency or evasion, which could negatively impact the survey results.
Reference: https://www.jointcommission.org/what-we-offer/accreditation/health-care-settings/laboratory- services/prepare/prepare-support/8-best-practices-to-prepare-for-the-survey/

NEW QUESTION # 223
Choosing a small number of items to represent characteristics of the whole is an example of

A. sampling methodology.
B. outlier identification.
C. benchmarking.
D. statistical significance.

Answer: A

NEW QUESTION # 224
Through ___________ the data collection staff can spot patient trends as they develop rather than receive the
information after the patient have been discharged. For instance, the incidence of ventilator-associated pneumonia
sooner, or it may spot an increase in the rate of aspiration in stroke patients as it occurs.

A. Data collection forms
B. Medical record review (Retrospective)
C. Prospective chart review
D. Scanners

Answer: C

NEW QUESTION # 225
An organization Is looking for a creative approach at Improving heart failure outcomes to reduce readmissions. Several clinician's express concerns that nothing can be done to Improve this. Two clinicians recommend a set of clinical practice guidelines recently developed by a specialty organization.
Which of the following would the two clinicians be considered?

A. early adopters
B. facilitators
C. sponsors
D. early majority

Answer: A

Explanation:
The question is asking about the role of the two clinicians who are recommending a set of clinical practice guidelines recently developed by a specialty organization.
In the context of the diffusion of innovations theory, these clinicians would be considered "early adopters." Early adopters are individuals who adopt an innovation relatively earlier than other members of a social system. They are usually more integrated into their social system than are other members.
The early adopters serve as a role model for other people in the social system. They help start word-of- mouth diffusion of the innovation by giving advice or information about the innovation to others. In this case, by recommending the new clinical practice guidelines, the two clinicians are adopting the innovation (the guidelines) and can influence others in their organization to do the same.

NEW QUESTION # 226
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